Privacy Policy

Last updated: 14th August 2025

Balance Yoga With Faye (“I”) respect your privacy and am committed to protecting your personal data.
This Privacy Policy explains how I collect, use, and safeguard your information when you use my services.

1. Information I Collect

I may collect:

  • Contact details – your name, email address, phone number.
  • Booking details – classes you’ve booked, attended, or cancelled.
  • Health information – any relevant details you choose to share (e.g. injuries, pregnancy, medical conditions) to ensure your safety during classes.
  • Payment details – processed securely via our payment provider (I do not store or have access to full card details).

2. How I Use Your Information

I use your information to:

  • Manage class bookings and payments.
  • Communicate with you about your bookings, schedule changes, or cancellations.
  • Send occasional updates, offers, or newsletters (only if you’ve opted in).
  • Ensure your safety in class by being aware of any health conditions you’ve shared.

3. Legal Basis for Processing

Under UK GDPR, I process your personal data based on:

  • Contract – to provide the classes you’ve booked.
  • Legal obligation – to keep records for tax/accounting purposes.
  • Consent – for sending you marketing communications or collecting health information.

4. How I Store & Protect Your Data

  • Your data is stored securely in password-protected systems.
  • I never share your information with third parties unless required by law.
  • Health information is treated as special category data and only kept as long as necessary.

5. How Long I Keep Your Data

I will keep your information for as long as you are a client, and for up to 7 years after your last booking for legal/tax purposes. Health information is deleted when no longer needed.

6. Your Rights

You have the right to:

  • Access the personal data I hold about you.
  • Ask me to correct or delete your data.
  • Withdraw your consent at any time (for marketing or health data).
  • Complain to the Information Commissioner’s Office (ICO) if you believe your data is being misused.

7. Cookies & Website Use

Our website may use cookies to improve your experience. You can change your cookie preferences in your browser settings.

Scroll to Top